General

Order on a weekday before 22:00 and we’ll ship your order the same day.

Shipping costs and the expected delivery time for your destination are clearly shown at checkout.

Your order is always carefully packed and shipped with track & trace.

Depending on your location, you can pay using the most commonly used payment methods, such as iDEAL, credit card, Apple Pay, PayPal, or Klarna.

During checkout, we automatically show all options available in your country. All payments are processed over a secure connection.

Yes, absolutely. At Maesy, you have up to 30 days after receiving your order to exchange or return it. You can easily register your return online. You can find all the information about returns here.

Have a Maesy that is no longer being worn? Give it a second life through our Second Life program, which is good for the planet and for other little ones.

Yes, as long as your order has not yet been processed for shipping, you can easily cancel it online via Cancel purchase.

Yes, all our reviews are 100% genuine.

We believe it’s important that reviews provide an honest picture of our products and service. That’s why our reviews are managed independently by WebwinkelKeur.

WebwinkelKeur checks every review and takes measures to guarantee its authenticity. You can read more about how they work here.

We don’t reward customers for writing reviews—no discounts, no gifts, just honest experiences from real Maesy fans.

We're sorry to hear that, but we'd be happy to help you further.

Please feel free to contact us — together, we'll find a solution.

You can find more information about complaints and warranties here.

Sunglasses

Of course! All our sunglasses have UV400 protection and comply with the European CE standard (Category 3).

This means they block 100% of harmful UVA and UVB rays.

That way, children's eyes stay well protected — whether it's sunny, cloudy, or even snowy.

Yes, safety comes first for us.

Our sunglasses are completely free from BPA and other harmful substances and are extensively tested according to European safety standards. The soft, lightweight fit ensures they remain comfortable, even on active little ones.

Our focus on safety and quality has also been recognized with a nomination for the Baby Innovation Award & Green Award 2026 — something we’re quietly very proud of.

Nope! Our sunglasses are made from nearly unbreakable TPE material — strong, flexible, and designed to withstand knocks.

Whether they’re dropped, bent, or grabbed enthusiastically, a Maesy can handle it just fine.

Each pair of sunglasses has its own size recommendation based on age and head circumference.

You can find this in the product information and in our size chart.

Not sure which size is right? Feel free to contact us — we’ll be happy to help you find the perfect fit for your child.

All sunglasses for babies (0–2 years) and toddlers (1–3 years) come with an adjustable elastic strap.

All models include a microfiber pouch as standard — perfect for keeping the glasses clean and scratch-free on the go.

Yes, you can! You’ll find individual elastic bands and microfiber covers in our accessories collection.

This way, your sunglasses stay complete and well protected — even after many adventures.

Maesy sunglasses are made to last — from strong materials that don’t break or lose their shape.

They stay looking good, even after frequent wear or cleaning.

And if your sunglasses eventually fall out of use, you can return them through our Second Life program for reuse.

Absolutely! The UV400 lenses also provide full protection from bright sunlight and glare in the snow.

We do recommend making sure that the lenses are large enough and fit snugly, so that no sunlight can slip through.

Ideal for mountain hikes, sledding, or your first ski holiday.

Yes! In addition to our baby and children’s sunglasses, Maesy also has a small collection of sunglasses for parents. Our Mom & Dad styles are designed to match stylishly with the little adventurers around you, in the same trusted Maesy style.

Swimming goggles

Yes, all Maesy swimming goggles provide UV400 protection.

The lenses block 100% of harmful UVA and UVB rays — ideal for both indoor and outdoor swimming.

No, our swimming goggles feature an anti-fog coating that keeps your vision clear, even while playing and diving.

Rinse the goggles with clean, fresh water after use and let them air-dry (do not dry or rub them). This helps the coating continue to work optimally.

Yes! Both Sammy and Charlie have an adjustable strap for a snug fit that grows with your child.

This keeps the goggles comfortable, even with lots of movement in the water.

Absolutely. The materials are resistant to both chlorine and salt water.

After use, briefly rinse the swimming goggles with fresh water and store them in the included hard case to keep them looking good for longer.

No, the soft silicone edges fit snugly without pinching or leaving marks.

They are designed for hours of comfortable wear—even on sensitive children's skin.

Yes, every Maesy swimming goggle comes with a sturdy hard case.

Perfect for travel, holidays, or keeping it safely stored between swimming adventures.

Non-slip Shoes

Anywhere it can be slippery!

The sturdy non-slip sole provides grip by the pool, on the beach, in the garden, or in the gym.

Slipping? Stop! With Maesy, little feet stay firmly planted, even on wet tiles or slippery sand.

Yes, absolutely! The shoes are made of quick-drying, breathable material and can simply be worn in the water.

They provide good grip underwater and protect against sharp stones or shells.

Yes, a quick refresh is fine!

Wash the shoes on a low-temperature cycle (max. 30°C) and then let them air-dry.

Do not put them in the dryer — that way, they’ll stay looking their best for longer.

Measure your child’s foot length in centimeters and check our size chart.

Not sure? Feel free to contact us — we’ll be happy to help you find the perfect size.

No, all Maesy anti-slip shoes are REACH-tested and completely free from harmful substances.

They are safe for little feet, even with daily use.

Yes, absolutely! The non-slip shoes provide excellent grip on all kinds of surfaces—from the pool to the beach, garden, or campsite.

They are lightweight, flexible, and comfortable, allowing children to run, play, and splash safely without slipping.

They are not intended to replace regular shoes, but are perfect for everyday adventures with secure grip.

Second life & sustainability

With Maesy Second Life, we truly give sunglasses a second life.

Has your child outgrown their sunglasses, or do you have a pair of Maesy sunglasses at home that is no longer being used?

Send them back for free! You’ll receive 10% off your next pair of sunglasses, and through our partner Eyes for the World, we’ll make sure your old pair reaches a child who can really use them.

That way, together we protect not only little eyes, but also the world around them. 

The program currently applies only to Maesy sunglasses.

Our glasses are sturdy, durable, and built to last—which makes them perfect for reuse through Eyes for the World.

We hope to expand this initiative to other products in the future, so together we can make an even greater difference for children and the planet. 

  • Simply register your sunglasses via our Second Life page.
  • Return them free of charge using the shipping label you receive from us.
  • As soon as we receive your glasses, you’ll get 10% off your next order.

A small effort that makes a big difference!

Every pair of sunglasses handed in is carefully inspected, cleaned and refurbished.

Glasses that are still in good condition are donated through Eyes for the World to children who play in the sun every day but cannot afford to buy sunglasses themselves.

This way, your old Maesy gets a second life — and brings joy to a new pair of eyes.

Because we believe true protection stands the test of time.

With Second Life, we make sun protection circular: less waste, more reuse, and greater protection worldwide.

Together, we extend the life of every pair of glasses — and contribute to a future where care and sustainability are a matter of course.

Prefer personal advice?

We’re happy to help. Please feel free to contact us—we’re here for you!